Bulgaria Travel Information
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Local time is GMT +2 (GMT +3 during daylight savings).
Electrical current is 220 volts, 50Hz. European two-pin plugs and schuko plugs are in use.
Bulgarian is the official language, which uses the Cyrillic alphabet, but English, German and French are spoken in resorts, hotels, and restaurants.
Tips of 10 percent of the bill are customary for most services, including restaurants, while hotel porters and taxi drivers expect visitors to round up the bill for good service.
Most visits to Bulgaria are trouble-free. Violent crime is rare, but criminal groups target casinos and nightclubs and groups of young pickpockets are active in city centres and the Black Sea holiday resorts. Car theft is also relatively common.
Foreigners should be aware that traditionally a shake of the head means 'yes' and a nod means 'no', although allowances are often made for visitors; it is useful to clarify the answer verbally to avoid confusion. Family values are extremely important in Bulgaria, so treating seniors with deference is important.
Relationship building is important in Bulgaria, and initial meetings may be used as an introduction, after which more business-related meetings can be planned. Face-to-face meetings are therefore preferred over communication by email, fax or phone. The use of English in business is increasing, however the services of a translator might be required, and presentations should include the use of visuals where possible. Introductions include firm handshakes, and the exchange of business cards. Dress should be conservative business attire and punctuality is expected. Business hours are generally 9am to 6pm, Monday to Friday.
The country dialling code for Bulgaria is +359, followed by the relevant city code. The city code for Sofia is (0)2. The outgoing code is 00 followed by the relavent country code (e.g. 0044 for the United Kingdom). Betcom or Bulgarian Telecommunication Company phone booths require a special card available from kiosks. Telephone offices are also available and are attached to post offices. Bulgaria is one of the few countries in Europe that has no peak or off-peak call times. The country has mobile operators, and several Internet Service Providers. Internet cafes can be found across big cities.
Travellers to Bulgaria, aged 17 and older, do not need to pay customs duty on 200 cigarettes or 50 cigars or 250g of tobacco; 1 litre of spirits and 2 litres of wine; 50g of perfume or 100g of eau de toilette; and gifts. Allowances are larger for goods purchased within the EU. Prohibited items include arms and ammunition, narcotics and pornography.