Hangzhou Travel Information
Electrical current is 220 volts, 50Hz. Plug types vary, but the two-pin flat blade and oblique three-pin flat blade plugs are common. Adapters are generally required.
The official language is Mandarin Chinese, but there are hundreds of local dialects.
Tipping is not officially recognised in China, though the practice is has become increasingly common among tour guides, top-end restaurants, tour bus drivers and hotel staff. Travellers wanting to tip should leave a gratuity of about 10 percent. Large hotels and restaurants often include a service charge in their bills, usually of around 10 percent, so travellers should make sure that they aren't doubling up.
China is generally safe, and there is currently little threat from global terrorism. The risk of terror attacks is higher in the Xinjiang Uyghur Autonomous Region and travellers should exercise caution if travelling to or around Xinjiang. Serious crime against foreigners is rare but does occur, particularly in isolated or sparsely populated areas. There has been an increase in the number of muggings and robberies at Beijing International Airport and around the Jianguomenwai area of Beijing, as well as in Shenzen, bordering Hong Kong.
If travelling alone, including following parts of the Great Wall, it is advisable to leave an itinerary and expected time of return with a third party. Travellers should take extra care in street markets and at tourist sites, which attract thieves and pickpockets, and around the popular expat bar areas at night, where lone foreigners have occasionally been attacked. Travellers should be cautious about using pedicabs in Beijing, as tourists have reportedly been mugged by the drivers; women in particular have been targeted. Disputes over taxi fares can occur. Insist on paying the metered fare and ask for a receipt; this has the taxi number on it.
Seasonal heavy rains and typhoons cause hundreds of deaths in China each year, particularly those areas bordering the Yangtze River in central, southern and western China. Demonstrations have taken place in Lhasa, Tibet, as well as in some Chinese provinces in protest against Chinese rule in Tibet. Even though the situation seems to have stabilised, visitors are advised to stay up to date on the situation before travelling to the region and to avoid all protests. The Chinese government sometimes suspends the issue of permits for travel to Tibet due to unrest.
Chinese people usually have three names, the first of which is their surname, or family name. As a result, visitors should be prepared for hotels mistakenly reserving rooms under their first names. For clarity, surnames may be underlined. When addressing Chinese people, the surname should come first and official titles should be used. Chinese handshakes last longer than those in western countries, and it is customary to stand close together when in conversation. Politeness in western terms is often foreign to the Chinese, and they rarely bother with pleasantries. It is considered disrespectful to keep prolonged eye contact, avoiding eye contact is considered reverential rather than rude. All foreigners should carry their ID on them at all times, as spot checks are common. Failure to show evidence of ID when requested by an official may result in a fine or detention.
The Chinese are strict timekeepers and being late for a meeting is considered rude. When meeting people for the first time it is normal to shake hands and say 'ni hao', which means 'how are you'. Note that handshakes generally go on for longer in China than in most western countries. Business cards are commonly exchanged at the start of meetings in China; it is customary to have one side printed in Chinese and one in English. When giving or receiving business cards or a gift, it is customary to hold it with both hands. Chinese consider gifts an important show of courtesy. Decision-making may take longer than expected during negotiations. During a meal or reception, your host is likely to offer a toast; foreigners may be expected to offer them one in return.
Women are generally treated with respect and courtesy when doing business in China and it is increasingly common to find Chinese women in senior positions, especially in the big cities. Businesswomen should, however, avoid showing too much skin. Business dress for both men and women tends to be conservative and plain without much ornament or bright colour.
Business hours are 8am to 5pm, Monday to Saturday. A five-day week is more common in larger cities and international companies. Workers usually take their lunch break between 12pm and 2pm and it is not unusual to find offices empty during this time.
The international dialling code for China is +86. Phone booths on the streets are usually for local calls only. In hotels, local calls are generally free or will be charged only a nominal fee. Hotels, cafes and restaurants offering free wifi are widely available. As international roaming costs can be high, purchasing a local prepaid SIM card can be a cheaper option.
Travellers to China do not need to pay customs duty on 400 cigarettes or 100 cigars or 500g of tobacco; 1.5 litres of alcohol; perfume for personal use; and personal articles up to the value of ¥2000. Prohibited goods include arms, ammunition, or printed material that conflicts with the public order or moral standards of the country. Also prohibited are radio transmitters and receivers, exposed but undeveloped film and fresh produce. Strict regulations apply to the import and export of antiquities, banned publications, and religious literature. All valuables must be declared on the forms provided.